Privacy Policy

Access hc is committed to protecting your privacy and the confidentiality of your personal information. This policy outlines how we collect, use, store, and disclose your data in accordance with applicable privacy legislation.

1. Information We Collect

We may collect information such as:

• Name, contact details, date of birth
• NDIS plan and participant data
• Health and clinical information for service provision
• Service history and communication records

2. Why We Collect Your Information

We use this data to:

• Provide Occupational Therapy and access consulting services
• Support NDIS submissions and documentation
• Prescribe home modifications and assistive technology
• Ensure continuity of care and meet professional standards

3. Storage of Information

All client records are securely stored using encrypted systems and access-controlled platforms. We apply best-practice digital and physical safeguards to prevent unauthorised access, alteration, or disclosure.

4. Disclosure of Information

We may share personal information:

• With your explicit consent
• With third parties involved in your care
• When required by law or regulatory bodies

5. Access and Corrections

You may request access to your information or a correction by contacting us at info@access-hc.com.au. We will respond promptly and respectfully.

6. Changes to This Policy

We may update this policy from time to time. Any revisions will be reflected on this website.